EMPATHY

Empathy is  the ability to connect with ourselves (inner empathy) and with others, namely our customers (outer empathy).

Read more:

"The age of empathy - the new intelligence for the XXI century (slideshare - PT).

"Inner Empathy - dealing with change" (slideshare - PT).

"Mindfulness - the practice to become more entrepreneurial" (slideshare - PT).

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